Information We Collect

At Digitalpulsestation, we collect information that helps us deliver quality user acceptance testing coordination services. This includes both information you provide directly and data we gather through your interactions with our services.

Personal Information You Provide

• Contact details including name, email address, and phone number
• Company information and job title for business communications
• Project specifications and testing requirements
• Feedback and communications you send to us

Information Collected Automatically

• Website usage data including pages visited and time spent
• Device information such as browser type and operating system
• IP address and general location information
• Cookies and similar tracking technologies data

How We Use Your Information

We use the information we collect to provide, maintain, and improve our testing coordination services. Here's how your data helps us serve you better:

1. Delivering user acceptance testing services and project coordination
2. Communicating about projects, updates, and service improvements
3. Analyzing website performance to enhance user experience
4. Responding to your inquiries and providing customer support
5. Complying with legal obligations and protecting our legitimate business interests

Data Sharing and Disclosure

We share your information only when necessary to provide our services or when required by law. We maintain strict controls over who can access your data and under what circumstances.

Service Providers and Partners

We may share information with trusted third-party service providers who help us deliver our testing coordination services. These partners are contractually bound to protect your information and use it only for the specific purposes we've authorized.

Legal Requirements

We may disclose your information when required by Vietnamese law, legal process, or government requests. We'll notify you of such disclosures unless prohibited by law or when disclosure is necessary to prevent harm.

Your Rights and Choices

Under Vietnamese data protection regulations and our commitment to transparency, you have several rights regarding your personal information:

• Access your personal data and receive a copy of the information we hold
• Correct inaccurate or incomplete information in our records
• Request deletion of your personal data when no longer needed for legitimate purposes
• Withdraw consent for data processing where consent was the legal basis
• Object to processing based on legitimate interests or for direct marketing purposes

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Retention

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encrypted data transmission and storage using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls limiting data access to authorized personnel only
• Employee training on data protection and privacy best practices

Data Retention Periods

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Vietnamese law. Project-related data is typically retained for seven years after project completion, while marketing communications data is held for three years unless you opt out earlier.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site performance. We use both essential cookies required for basic functionality and optional cookies that help us understand how visitors interact with our site.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features. We respect your choices and provide clear information about our cookie usage through our website.

International Data Transfers

While our primary operations are based in Vietnam, we may transfer your data to other countries when necessary for service delivery or working with international partners. When we do transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Vietnamese data protection standards.

These safeguards include contractual protections, adequacy decisions, and other legally recognized transfer mechanisms that maintain the security and privacy of your personal data regardless of where it's processed.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notice on our website before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.